Cricket Wireless is one of the mobile carriers that has won many hearts due to its myriad of plans for mobile internet, suited to every need. In this article, we will review Cricket Wireless in terms of features, pricing, performance, and finally, the aspect of customer service.
Cricket Wireless is a subsidiary of AT&T, operating on the AT&T network that covers huge swathes of the United States. With this at its back, Cricket Wireless can offer dependable services, including 4G LTE and 5G access. The company is in business for pretty straightforward pricing with no hidden fees, thus making it a very good choice for both families and budget-conscious individuals.
Cricket Wireless provides multiple packages that serve variable data necessities. A few of their Cricket Wireless per-month plans are given in the table below.
All packages involve limitless text, talk, and image messaging within the United States WiFi calling and HD voice. Most probably, the limitless package is especially alluring for households, as the price per line is deducted with maximum lines. For example, four lines activate limitless data for $100 in total, making it a contesting choice for bigger families.
Besides the monthly ones, Cricket Wireless has in-store multi-month plans, too, and they seem to save serious bucks for all those ready to prepay.
They are available only on the internet and are a perfect chance for any user to save some money without losing the connection during the term.
Cricket Wireless claims that 99% of Americans are covered, based on AT's large network. In practice, customers generally reported good service quality, with reliable data speeds good enough for general usage such as browsing, streaming, and social media. Cricket may temporarily slow down data speeds during peak times, especially if you have an unlimited plan.
Many users reported mostly positive things about the network's reliability, claiming few dropped calls and pretty consistent data performance. A few have complained of spotty connectivity in rural areas, but that's not different from most carriers.
Consumer service is a significant objective of any mobile service provider. Cricket Wireless provides various assistance channels involving phone support, online chat, and in-store support. Consumer service experience responses are combined whereas a few users document fast and supportive engagements, others have encountered troubles, especially with the online assistance system.
One user distributed a depressive experience with consumer service, depicting long wait moments and troubles in rectifying errors. On the other hand, another user applauded the reliability of the online chat service, documenting a fast connection with knowledgeable executives. Overall, as multiple consumers applaud the service, experiences can differ importantly.
Cricket Wireless offers a user-friendly mobile app that enables consumers to handle their accounts simply. Users can examine data usage, access consumer support and pay bills via the app. The app’s intuitive design has obtained a positive response, making it easier to remain on top of their mobile packages.
| Alabama | Kentucky | North Carolina | Arizona | Louisiana |
| Ohio | Arkansas | Maine | Oregon | California |
| Colorado | Connecticut | Delaware | Florida | Georgia |
| Idaho | Illinois | Indiana | Kansas | 5G |
| Maryland | Massachusetts | Michigan | Minnesota | Mississippi |
| Missouri | New Hampshire | New Jersey | New Mexico | New York |
| Pennsylvania | South Carolina | Tennessee | Texas | Utah |
| Vermont | Virginia | Washington | West Virginia | Wisconsin |
| Cricket Wireless | Verizon | T-Mobile | |
|---|---|---|---|
| Type of Service | Mobile Broadband (4G LTE, 5G) | Fiber, DSL, Mobile | 4G LTE, 5G |
| Starting Price | $30 per month (5 GB plan) | $39.99 per month (Fios Internet 300) | $50 per month (Essentials) |
| Data Cap | 5 GB, 10 GB, Unlimited options | Unlimited | Unlimited |
| Average Speeds | 1-50 Mbps | Up to 940 Mbps (Fios) | Up to 1 Gbps (5G) |
| Contract Requirement | No contracts | 1-2 year contracts available | No contracts |
| Coverage | Nationwide, some rural areas | Nationwide | Nationwide |
| Best Features | Affordable, no hidden fees | High-speed fiber options | Strong 5G network |
| Things to Consider | Slower speeds compared to fiber | Higher prices for high-speeds | Limited rural coverage |
Cricket Wireless is an agile mobile internet service that covers the U.S. by utilizing the wide network provided by AT&T. It has straightforward pricing with no surprise in the form of hidden fees, which is very attractive for budget-conscious customers. Plans vary from $30 for 5 GB to $60, including unlimited data with a feature of 15 GB mobile hotspot. Although the general performance is good, customers report variable experiences regarding customer service, at least online. At the same time, Cricket Wireless is a good option for families, as well as for those who are on a tight budget and need mobile Internet.
We explore and compare the available Internet packages to meet your Internet requirements by helping you to take informed decisions. All Organization names, products and logos are registered, branded and authorized of their respective owner. Making use of these services doesn't apply any approval or endorsement by them.
