{"id":787,"date":"2025-01-09T06:28:39","date_gmt":"2025-01-09T06:28:39","guid":{"rendered":"https:\/\/www.internetcostsaver.com\/blog\/?p=787"},"modified":"2025-03-18T05:43:23","modified_gmt":"2025-03-18T05:43:23","slug":"verizon-affordable-connectivity-program","status":"publish","type":"post","link":"https:\/\/www.internetcostsaver.com\/blog\/verizon-affordable-connectivity-program\/","title":{"rendered":"Verizon Affordable Connectivity Program- Latest Update 2025"},"content":{"rendered":"\n<p>The Verizon Affordable Connectivity Program (ACP) was created to provide affordable broadband services to low-income households. ACP is no longer in effect because it lacked continued congressional funding, but Verizon is committed to digital inclusion through the Verizon Forward program. In this article, you will find a comprehensive discussion of Verizon free internet low-income options, the impact of the ACP on Verizon, and the current offers available to low-income households through Verizon.<\/p><div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.internetcostsaver.com\/blog\/verizon-affordable-connectivity-program\/#Verizons_Affordable_Connectivity_Program-_Overview\" >Verizon&#8217;s Affordable Connectivity Program- Overview&nbsp;<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.internetcostsaver.com\/blog\/verizon-affordable-connectivity-program\/#Verizon_Forward_Program_Verizon_ACP_Alternative\" >Verizon Forward Program (Verizon ACP Alternative)<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.internetcostsaver.com\/blog\/verizon-affordable-connectivity-program\/#Eligible_Services_and_Plans\" >Eligible Services and Plans<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.internetcostsaver.com\/blog\/verizon-affordable-connectivity-program\/#Application_Process_for_Verizon_Forward_Program\" >Application Process for Verizon Forward Program<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.internetcostsaver.com\/blog\/verizon-affordable-connectivity-program\/#Comparison_with_Other_Providers\" >Comparison with Other Providers<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.internetcostsaver.com\/blog\/verizon-affordable-connectivity-program\/#Customer_Experiences_and_Reviews\" >Customer Experiences and Reviews<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.internetcostsaver.com\/blog\/verizon-affordable-connectivity-program\/#The_Impact_of_Verizon_Forward\" >The Impact of Verizon Forward<\/a><\/li><\/ul><\/nav><\/div>\n\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Verizons_Affordable_Connectivity_Program-_Overview\"><\/span><strong>Verizon&#8217;s Affordable Connectivity Program- Overview&nbsp;<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>The federal Affordable Connectivity Program (ACP) was an effort to close the digital divide by helping eligible households pay for <a href=\"https:\/\/www.internetcostsaver.com\/internet-types\/broadband-internet.html\">broadband internet<\/a> service, and <a href=\"https:\/\/www.internetcostsaver.com\/internet-services\/verizon-internet.html\" target=\"_blank\" rel=\"noreferrer noopener\">Verizon internet<\/a> was a part of it. The program provided discounts of up to $30 per month on internet service for qualifying households and up to $75 for those on Tribal lands. It also offered a $100 discount for devices such as laptops or tablets, depending on a household contribution of $10 to $50.<\/p>\n\n\n\n<p>The conclusion of the ACP was followed by the introduction of Verizon Forward, Verizon\u2019s new initiative. This program upholds the ACP\u2019s spirit by providing high-quality connectivity options and ensuring Verizon free internet low-income access without data caps or hidden fees. With the transition from the ACP to Verizon Forward, low-income families can continue to access affordable internet options.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-100\"><a class=\"wp-block-button__link has-white-color has-light-green-cyan-to-vivid-green-cyan-gradient-background has-text-color has-background has-link-color wp-element-button\" href=\"tel:+1(855) 208-9742\"><strong>Call Now: +1(855) 208-9742<\/strong><\/a><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Verizon_Forward_Program_Verizon_ACP_Alternative\"><\/span><strong>Verizon Forward Program<\/strong> (Verizon ACP Alternative)<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>The Verizon Forward Program is closely aligned with the principles of the ACP and offers significant benefits to eligible customers:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Eligibility: <\/strong>Through the Verizon ACP application process, customers enrolled in government assistance programs such as SNAP can apply. The program is also available to individuals under 35 with an income at or below 135% of the federal poverty guidelines.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Benefits:<\/strong> If you were part of the ACP, the Verizon Forward Program provides you with free Verizon Home Internet. Verizon\u2019s free Wi-Fi is available for new customers for the first six months, making it a great option for low-income households.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Services Provided:<\/strong> Verizon Fios Forward is a part of the Verizon Forward Program. <a href=\"https:\/\/www.internetcostsaver.com\/verizon\/verizon-fios.html\" target=\"_blank\" rel=\"noreferrer noopener\">Verizon Fios<\/a> Forward has 100% fiber-optic internet on its network. This is an open service to subscribers under the ACP, in which download speeds and upload speeds start at 200 Mbps.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Pricing:<\/strong> The Verizon ACP discount plans will enable customers to access <a href=\"https:\/\/www.internetcostsaver.com\/internet-types\/5g-home-internet.html\" target=\"_blank\" rel=\"noreferrer noopener\">5G Home Internet<\/a> for as low as $20 per month. In addition, users can take advantage of a promotional offer that lowers the fee to $0 per month during the first six months for new subscribers.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-100\"><a class=\"wp-block-button__link has-white-color has-light-green-cyan-to-vivid-green-cyan-gradient-background has-text-color has-background has-link-color wp-element-button\" href=\"tel:+1(855) 208-9742\"><strong>Call Now: +1(855) 208-9742<\/strong><\/a><\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Eligible_Services_and_Plans\"><\/span><strong>Eligible Services and Plans<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Verizon\u2019s ACP-eligible services through the Verizon Forward program provide significant benefits to low-income households:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Internet Services: <\/strong>However, Verizon offers discounted home internet programs like Verizon ACP Internet, Fios, Verizon 5G Home, and Verizon LTE Home Internet. New and existing customers qualify for these services, ensuring Verizon free internet low-income access.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Phone Services:<\/strong> ACP customers can receive additional savings on Verizon\u2019s prepaid brands, such as Tracfone and Straight Talk. The company also supports the Lifeline program through its SafeLink brand, offering eligible individuals mobile connectivity at no cost, with 10 GB of data.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>No Data Caps:<\/strong> No data caps here, like other providers Verizon Forward offers unlimited plans. This has no overcharge fees for endless internet usage.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Application_Process_for_Verizon_Forward_Program\"><\/span><strong>Application Process for Verizon Forward Program<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Here are instructions on how to apply for the Verizon Forward Program. It is a program that provides low-income families with affordable internet plans.&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Eligibility Check<\/strong><\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Visit the official Verizon Forward site.<\/li>\n\n\n\n<li>Use the adjuster to check whether or not you are eligible. Generally, included in the eligibility, are households whose members are recipients of SNAP, Medicaid, and other federal benefits.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-100\"><a class=\"wp-block-button__link has-white-color has-light-green-cyan-to-vivid-green-cyan-gradient-background has-text-color has-background has-link-color wp-element-button\" href=\"tel:+1(855) 208-9742\"><strong>Call Now: +1(855) 208-9742<\/strong><\/a><\/div>\n<\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Required Documents<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Get the following papers:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Proof of Income: Tax returns or recent stubs.<\/li>\n\n\n\n<li>Government-issued ID: For identification purposes.<\/li>\n\n\n\n<li>Documentation of Benefits Received: Demonstration of involvement in eligible benefits programs, which may include ACP discounts illustrated by a bill.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Submit Your Application<\/strong><\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>On the Verizon Forward page, click &#8220;Get Started.\u201d<\/li>\n\n\n\n<li>Complete the online application form with details about your household and any assistance programs you are enrolled in.<\/li>\n\n\n\n<li>Submit the form online or send it to the address listed on the site.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Complete the Final Disclosure Form<\/strong><\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Once your initial application is approved, complete Verizon&#8217;s Final ACP Customer Disclosure Form.<\/li>\n\n\n\n<li>This step confirms your eligibility and your agreement to the program\u2019s terms.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Receive Confirmation<\/strong><\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>After submitting your application, you will receive an email stating whether you qualify. This process can take up to 10 days.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Activate Your Benefits<\/strong><\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>if approved, follow the information in the confirmation email to apply discounts to your new or existing Verizon home internet services.<\/li>\n\n\n\n<li>Generally, discounts are active in one to two billing cycles.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-100\"><a class=\"wp-block-button__link has-white-color has-light-green-cyan-to-vivid-green-cyan-gradient-background has-text-color has-background has-link-color wp-element-button\" href=\"tel:+1(855) 208-9742\"><strong>Call Now: +1(855) 208-9742<\/strong><\/a><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Comparison_with_Other_Providers\"><\/span><strong>Comparison with Other Providers<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>While Verizon&#8217;s offerings are competitive, they should be compared with the other major providers:<\/p>\n\n\n\n<figure class=\"wp-block-table is-style-stripes\"><table class=\"has-fixed-layout\"><thead><tr><th class=\"has-text-align-center\" data-align=\"center\"><strong>Provider<\/strong><\/th><th class=\"has-text-align-center\" data-align=\"center\"><strong>Plan Name<\/strong><\/th><th class=\"has-text-align-center\" data-align=\"center\"><strong>Speed<\/strong><\/th><th class=\"has-text-align-center\" data-align=\"center\"><strong>Monthly Cost<\/strong><\/th><\/tr><\/thead><tbody><tr><td class=\"has-text-align-center\" data-align=\"center\"><a href=\"https:\/\/www.internetcostsaver.com\/internet-services\/AT&amp;T-Internet.html\" target=\"_blank\" rel=\"noreferrer noopener\">AT&amp;T<\/a><\/td><td class=\"has-text-align-center\" data-align=\"center\">Access from AT&amp;T<\/td><td class=\"has-text-align-center\" data-align=\"center\">100 Mbps<\/td><td class=\"has-text-align-center\" data-align=\"center\">$30<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\"><a href=\"https:\/\/www.internetcostsaver.com\/internet-services\/xfinity-internet.html\" target=\"_blank\" rel=\"noreferrer noopener\">Comcast Xfinity<\/a><\/td><td class=\"has-text-align-center\" data-align=\"center\">Internet Essentials<\/td><td class=\"has-text-align-center\" data-align=\"center\">50 Mbps<\/td><td class=\"has-text-align-center\" data-align=\"center\">$9.95<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\"><a href=\"https:\/\/www.internetcostsaver.com\/internet-services\/cox-internet.html\" target=\"_blank\" rel=\"noreferrer noopener\">Cox<\/a><\/td><td class=\"has-text-align-center\" data-align=\"center\">Connect2Compete<\/td><td class=\"has-text-align-center\" data-align=\"center\">9.95\/month<\/td><td class=\"has-text-align-center\" data-align=\"center\">$9.95<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\"><a href=\"https:\/\/www.internetcostsaver.com\/internet-services\/spectrum-internet.html\" target=\"_blank\" rel=\"noreferrer noopener\">Spectrum<\/a><\/td><td class=\"has-text-align-center\" data-align=\"center\">Internet Assist<\/td><td class=\"has-text-align-center\" data-align=\"center\">50 Mbps<\/td><td class=\"has-text-align-center\" data-align=\"center\">$24.99<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\"><a href=\"https:\/\/www.internetcostsaver.com\/internet-services\/t-mobile-internet.html\" target=\"_blank\" rel=\"noreferrer noopener\">T-Mobile<\/a><\/td><td class=\"has-text-align-center\" data-align=\"center\">T-Mobile Connect<\/td><td class=\"has-text-align-center\" data-align=\"center\">2.5 GB<\/td><td class=\"has-text-align-center\" data-align=\"center\">$15<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>Verizon offers competitive pricing and significant discounts, especially with the Verizon Fios ACP.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-100\"><a class=\"wp-block-button__link has-white-color has-light-green-cyan-to-vivid-green-cyan-gradient-background has-text-color has-background has-link-color wp-element-button\" href=\"tel:+1(855) 208-9742\"><strong>Call Now: +1(855) 208-9742<\/strong><\/a><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Customer_Experiences_and_Reviews\"><\/span><strong>Customer Experiences and Reviews<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Customer reviews regarding Verizon&#8217;s ACP services are mixed:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Customer Service Issues: <\/strong>Users have complained and filed complaints about the lack of satisfaction on the part of customer service. These complaints range from billing issues.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Billing Confusion: <\/strong>There are reports of confusion over expected discounts that were not applied as quickly as they should have been.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Successful Applications:<\/strong> Many have applied successfully and managed to save lower costs on the account because of service plans under ACP.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Program Awareness and Support:<\/strong> The customers praise Verizon for keeping customers aware of the ACP program and assisting people applying.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"The_Impact_of_Verizon_Forward\"><\/span><strong>The Impact of Verizon Forward<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Verizon Forward is a significant milestone in the fight for universal digital inclusion. Connecting more families in today\u2019s digital world means providing <a href=\"https:\/\/www.internetcostsaver.com\/internet-types\/high-speed-internet.html\" target=\"_blank\" rel=\"noreferrer noopener\">high-speed internet<\/a>, reliable internet without the typical trade-off of low-cost plans. Verizon is offering just that.<\/p>\n\n\n\n<p>While this initiative focuses more on individual households than broader societal goals of digital inclusion and equity, it supports those goals as well.&nbsp;<\/p>\n\n\n\n<p>Verizon\u2019s Forward program is part of the Citizen Verizon initiative, which demonstrates Verizon\u2019s commitment to using its technology and resources to help solve some of society\u2019s most pressing problems.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-100\"><a class=\"wp-block-button__link has-white-color has-light-green-cyan-to-vivid-green-cyan-gradient-background has-text-color has-background has-link-color wp-element-button\" href=\"tel:+1(855) 208-9742\"><strong>Call Now: +1(855) 208-9742<\/strong><\/a><\/div>\n<\/div>\n\n\n\n<p style=\"font-size:25px\"><strong>Conclusion<\/strong><\/p>\n\n\n\n<p>Verizon\u2019s Affordable Connectivity Program, now rebranded as the Verizon Forward program, makes affordable internet access a reality for the nation\u2019s low-income households. There are some customer service and billing issues, but otherwise, it\u2019s a good deal for high-speed internet with no data caps, plus discounts for phone services.<\/p>\n\n\n\n<p>If you\u2019re a low-income household seeking free internet through Verizon using the Verizon ACP application, take the time to carefully review all the eligibility criteria to ensure you qualify. This approach simplifies and clarifies the application process. While the system might be a bit tricky to navigate, packages like Verizon Forward demonstrate that it\u2019s still an excellent way for people to affordably get connected in today\u2019s digital world.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Verizon Affordable Connectivity Program (ACP) was created to provide affordable broadband services to low-income households. ACP is no longer in effect because it lacked continued congressional funding, but Verizon &hellip; <\/p>\n","protected":false},"author":5,"featured_media":808,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18],"tags":[],"class_list":["post-787","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-verizon"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Verizon Affordable Connectivity Program- Latest Update 2025 - Internet Cost Saver<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.internetcostsaver.com\/blog\/verizon-affordable-connectivity-program\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Verizon Affordable Connectivity Program- Latest Update 2025 - Internet Cost Saver\" \/>\n<meta property=\"og:description\" content=\"The Verizon Affordable Connectivity Program (ACP) was created to provide affordable broadband services to low-income households. 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